BITNOVO FAQ

You can pay with:

1. Debit or credit card
2. Other cryptocurrencies
3. Bank Transfer

You can also buy cryptocurrencies with bitnovo coupons in more than 30,000

physical stores in Europe.

To buy cryptocurrencies in bitnovo you don’t need to register.

You only have to:

• Enter bitnovo.com
• Select Buy Cryptocurrencies from the top menu
• Choose the cryptocurrency you want to buy

If you already have your wallet, write:

• The wallet address where you want to receive the bitcoin
• Your phone number
• An email

If you still do not have one, you can install the bitnovo app where you can configure your own wallet

In Btinovo, to achieve maximum security, we offer a wallet, as an App, where you can store your cryptocurrencies 

The Bitnovo Wallet is equipped with a Security Seed and is compatible with the BIP39 protocol, so you can keep safe and secure your cryptocurrency funds.

Bitnovo is not the custodian of your cryptocurrencies and you are the sole owner and custodian of your cryptocurrencies. This means that you can restore the Bitnovo wallet in any other wallet, how and when you want.

If you do not have a wallet yet you can create yours through the bitnovo app in your app store.

If you select the debit or credit card as payment, we will receive the payment instantly and we will issue the transaction instantly.

If you select bank transfer, the payment may take a few days to be received.

As for the transaction, the reception period depends on the type of cryptocurrency chosen and can last from seconds to a few hours to be reflected in your wallet.

What fees does bitnovo charge?

Due to the volatility of the market and the large number of cryptocurrencies we cannot specify a fixed number in the percentage of commission for change. It usually oscillates between 2% and 4%.

To check the Bitnovo real-time exchange rate updated, you can check: https://www.bitnovo.com/cryptocurrencies-en

In addition, depending on the payment method, the following fees may apply may be applied:

• Bank transfer: 0%
• Card: 2% (In some countries may apply a different %)
• Coupons / Vouchers: 5%

If you buy cryptocurrencies, you don’t have the obligation to declare.

You only have to declare your profits or losses when you exchange a cryptocurrency for fiat currencies and there is an equity alteration.

Bitnovo makes available to a majority public the acquisition and adoption of cryptocurrencies by buying vouchers or gift cards at more than 30,000 points of sales throughout Europe that can be purchased with cash *.

We are pioneers in the purchase of cryptocurrencies with cash and in physical stores.

For security reasons the  voucher  must be redeemed within 3 months from its purchase.

To redeem your voucher  or the bitnovo ATMs ticket you can go to the bitnovo website https://www.bitnovo.com/bitcoins-voucher-redeem-en or redeemed it directly from the bitnovo app.

In addition, if you have more than one  voucher you can redeem them at the same time to save commissions.

During the exchange process it will be necessary to enter only a couple of data such as

• the code provided on the voucher
• a PIN code (if the  voucher contains PIN)
• a number of wallet.

Optionally you can include a contact phone number and an email.

Bitsa is a prepaid card reloadable with 15 types of criptocurrencies : Bitcoin, Ethereum, Ripple, Dash, Tether, Tron, DAI, BAT, Monero,  Bitcoin Cash, Litecoin, Stellar Lumens, ZCash, ONT and ONG.
As well as by card, bank transfer, with cash through available voucher in thousands of stores in Spain.

With Bitsa You can manage and control all your movements from the application of

Bitsa:

☞ Create a FREE VIRTUAL CARD to buy 100% secure online

☞ Request the PHYSICAL CARD and enjoy shopping at any store

☞ Make BANK TRANSFERS easily and without commissions

☞ WITHDRAW  YOUR MONEY from any ATM without commissions

☞ SEND MONEY BETWEEN BITSA CARDS instantly and for free

☞ CONTROL YOUR EXPENSES easily

Your sons or daughters under 18 can also enjoy the advantages of Bitsa with Bitsa Young, the prepaid card without a bank account and without fees.

• Installing a bitnovo ATM
• Selling voucher redeemable for Criptocurrencies easily through the “Bitcoin Professional” service, the Bitnovo program for business that allows you to offer vouchers redeemables for bitcoin and other cryptocurrencies.

If you want more information contact us at ventas@bitnovo.com

FOR YOU

• Generate new opportunities and possibilities of expanding your business
• Guaranteed commissions for your top up
• No risk due to fluctuations
• Attract new customers and grow your business

FOR YOUR CUSTOMERS

• No queues, no questions and no records
• Reliable and discreet system
• Multiple payment options

• Personalized support

Our ATMs has already been installed in many stores around Spain and is a device appreciated by everyone who seeks a certain discretion without need to interact with a commercial.

Its use is very simple, the client select the amount of euros that want to buy, enter the money in cash and after confirmation the voucher  with the code he must enter at bitnovo.com to redeem your cryptocurrencies.

• Request the registration in the service
• Top up your account
• Sell  voucher and you take your commission

The customer redeems his voucher at bitnovo.com

• Vouchers have no risk since their value does not decrease.
• The value of the voucher is in euros until the user decides to convert it into cryptocurrencies at bitnovo.com
• 100% secure system
  We have created a professional platform compatible with mobile, tablet or computer with an intuitive interface
• We have wide experience in the sector and we offer a multi-language support h24 to answer any questions.